1. What information do we collect?
We may collect the following information:
your name and the name of your organisation
contact information including email address and telephone numbers
monitor and/or record calls
general enquires and other information relevant to customer surveys and/or offers.
2. What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
internal record keeping
we may use the information to improve our products and services
for the purposes of providing evidence of a business transaction, assist with investigations should a dispute arise and for training and quality purposes
we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the e-mail address which you have provided
from time to time, we may also use your information to contact you for market research purposes
we may contact you by email, phone or mail
we may use the information to customise the website according to your interests.
3. How do we use your information?
We have legal obligations, under the Data Protection Act 1998, to collect any personal information that you provide to us fairly. We will hold your personal information securely and will only keep it for as long as you use the service that you have requested.
4. Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at firstname.lastname@example.org.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Tribal Group plc is committed to ensuring your information is protected and held securely. However, the internet is not a secure medium and Tribal Group plc cannot accept responsibility for security of an email during transmission or for non-delivery of that email.
6. Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Access to and use of the Tribal Group plc website is subject to the following terms and conditions and the laws of England and Wales.
All copyright and other intellectual property rights in all text, images, sounds, software and other materials on this site are owned by Tribal Group plc and affiliates or are included with permission of the relevant owner. References to affiliates or affiliated companies shall include all members of Tribal Group plc.
You are permitted to browse this site and to reproduce extracts by printing, downloading to a hard disk and distributing to other people for non-commercial, informational and personal purposes. No reproduction of any part of the site may be sold or distributed for commercial gain, nor shall it be modified or incorporated in any other work, publication or site. No other licence or right is granted.
All trademarks displayed on this site are either owned or used under licence by Tribal Group plc and affiliates.
The price of shares and the income derived from them can go down as well as up and investors may not get back the amount originally invested. Past performance is not necessarily a guide to future performance.
The information on this site has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy completeness or fitness for any particular purpose or any site linked to it. Neither Tribal Group plc nor any of its affiliates or employees shall be liable for any loss, damage or expense arising out of any reliance on information contained in this site, access to this site, use of or inability to use this site or any site linked to it, including any loss of profit, indirect, incidental or consequential loss.
Your information and activity on this site must not:
be false, inaccurate or misleading;
be in breach of any applicable laws, regulations, licences, or third party rights;
interfere in any way with the proper working of the site and in particular you must not circumvent security, tamper with, hack into or disrupt the operation of the site or surreptitiously intercept, access without authority or expropriate any system, data or personal information as defined in the Data Protection Act 1998.
This site is intended normally to be available 24 hours a day and seven days a week. Tribal Group plc will not be liable for any failure to achieve this level of availability.
The site may be suspended temporarily and without notice in circumstances of system failure, maintenance or repair or for reasons beyond the control of Tribal Group plc.
You agree to fully reimburse Tribal Group plc in respect of all losses, costs, actions, claims, and liabilities incurred by Tribal Group plc or its affiliates as a result of any breach or non-observance by you of these terms or any data submitted by you to us.
Tribal Group plc will make all reasonable attempts to exclude viruses (and similar destructive devices) from the site but cannot guarantee the exclusion of viruses (and similar destructive devices) and you should take appropriate steps in respect of this risk.
At various points throughout the site you may be offered links to other websites. This does not indicate that Tribal Group plc or affiliates are necessarily associated with any of these other sites or their owners. While it is the intention of Tribal Group plc that you should find these other sites of interest, neither Tribal Group plc nor affiliates nor its employees shall have any responsibility or liability of any nature for these other sites or information contained in them.